London
Compliance
Competitive Salary plus Benefits
Full-time

About GIMO:

Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST.

About Netbet Brand:

Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products.

With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands. NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites.

To enrich player trust and protection NetBet has several gaming licences from across the world including MGA, UK, Mexico, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service.

THE ROLE :

We are looking for a Player Protection Officer (PPO) eager to join our exciting and dynamic team. The responsibilities include performing core Safer Gambling and AML/CTF due diligence on customers. The PPO will be responsible as well for conducting comprehensive reviews of new and existing customers, all to ensure compliance with law and regulation

Objective of Role :

The responsibilities of this role are to perform core AML/CTF and Safer Gambling due diligence tasks for new and existing customers, to help ensure compliance with law and regulation (LCCP).

The Role assists the Group Money Laundering Reporting Officer (MLRO) and Group Safer Gambling (SG) Manager.

The role is to be performed across the UK market.

Duties and Responsibilities:

Safer Gambling

  • Reviewing customers displaying markers of harm, assessing and evaluating behaviours to determine relevant next steps
  • Updating internal processes and procedures outlined in guidance documents, RG Policy, Customer Interaction Guidance, Best Practice & Guidance as set out by the regulator applicable to the market.
  • Interactions conducted by phone and email with customers who may be experiencing gambling-related harm or other key indicators of concern.
  • Reviewing financial documents to assess indicators of financial harm and affordability. 
  • Create and provide SG training and support to new starters and other areas of the business

Anti-Money Laundering

  • Manage daily AML tasks ensuring compliance with internal processes and procedures.
  • Performing accurate and efficient Due Diligence checks on new and existing customers to clear any possibility of suspicious activities and to identify possible PEPs or clients with any adverse media or Sanction findings, to ensure the correct actions are taken.
  • Keeping effective communication with colleagues and different departments
  • Staying up to date with all regulatory changes and guidance from relevant governing bodies, as well as revising existing company documents when necessary.
  • Creating internal reports of unusual or suspicious activity and/or transactions to be escalated to the appropriate agency/regulator.
  • Engaging with Customers through email and/or phone communication pertaining to Source of Wealth (SOW) and Source of Funds (SOF).
  • Completing tasks, projects and workload at a level that maintains high levels of quantity and quality.  
  • Review and maintain AML/CTF Policies and Procedures
  • Create and provide AML training and support to new starters and other areas of the business

General Compliance

  • Provide additional support to the Head of Compliance and team where and when required.
  • Participation in ad hoc and project work as required e.g. remediation projects, process changes.
  • Upskilling other departments on AML/SG processes and procedures.
  • Develop AML/CTF and SG policies and procedures to assist in future improvements
  • Create internal controls applicable for market depending on specific regulation
  • Attend webinars and conferences to stay in touch with industry developments and establish relationships with providers to potentially enhance current methods. 

Person Specifications:

  • Complete and record internal e-learning to stay up to date with current internal processes and procedures
  • Continuous learning by researching relevant industry recognized qualifications and present business case for assistance for obtaining qualification

Our generous UK benefits package includes :

  • Hybrid working [ 3 days in office/ 2 days remote ]
  • Work from abroad up to 4 weeks/ year.
  • End of year discretionary Bonus
  • Pension Scheme
  • Private Health Insurance
  • Pizza and drinks every Friday.
  • Perkbox
  • Employee Wellbeing
  • Learning and Development Programmes
  • Staff social engagement activities

More benefits are available and will be discussed once successful. These benefits are applicable to UK based candidates.

“GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.”

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